Countdown to Windows 10 EOL
After October 14, 2025 — it’s unsupported, unsecured, and non-compliant.
Operating System Lifecycle Management, as well as many other operational best practices are all included as part of your Managed IT Services plan and are being coordinated by your Account Manager.
If you haven't had a Technology Strategy Meeting recently and want to start coordinating your upgrades, please submit a email ticket using this button.
Frequently Asked Questions
We recommend that emailing the helpdesk team is the default method for contacting support as this allows us to prioritize issues as they arise. We'll reach out to work your issue as soon as we can - typically you'll hear from us within the hour.
We recommend that users call for help when they can’t access the internet or have an emergency issue that can’t wait for a ticket to be submitted.
No – we recommend that you leave your computer on at night. This is when we take care of critical maintenance such as virus scans, patching and disc clean up.
Patches are installed every Wednesday evening as the software becomes available. They are done after 8:00pm in your time zone.